Coventry Health Center

Coventry Health Center
Coventry Health Center 10 Woodland Dr
Coventry, RI 02816

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Consumer Feedback

(14 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Did a staff member acknowledge or greet you when you entered?
No
by Anonymous
XXX.XXX.2.21
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider ever postpone your appointment?
Sometimes, a little too often
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous
XXX.XXX.211.111
Would you recommend this nursing home to others?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider listen to your input and concerns?
Yes
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
XXX.XXX.60.198
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous
XXX.XXX.64.174
When I called the secretary didn't know the answers to my questions, and did not offer to find them out. She told me to ask when I came there. She was not helpful. Neither was the staff. I am terrified about leaving my relative here.
by Ramona
XXX.XXX.72.137
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. It was pretty hard to find the building, but I eventually found it. It was very difficult to find my way around the facility and the person I was there to visit was not receiving adequate care, Her questions were ignored and her medication was not given in a timely manner. I would not recommend this facility.
by Tina
XXX.XXX.186.106
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous
XXX.XXX.197.138
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
XXX.XXX.63.1
Does this provider have helpful information available online?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
XXX.XXX.116.143
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous
XXX.XXX.47.148