Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Was the waiting area spacious?
No, but I can always find a seat
Were the staff members able to answer your questions?
Yes, they were able to answer my questions