Charles County Nursing & Rehabilitation Center

Charles County Nursing & Rehabilitation Center
Charles County Nursing & Rehabilitation Center 10200 La Plata Rd La Plata, MD 20646
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Martha xxx.xxx.179.31
April 28, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider promptly return your phone calls?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
February 22, 2012
The equipment at this nursing home was current and safe and I knew that my loved one would be receiving the highest quality of care. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I was given a polite greeting when I walked in. It was nice to be acknowledged. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by trudy
February 14, 2012
Does this provider have helpful information available online?
Yes, but very little
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 08, 2012
Would you refer this provider to a family or friend?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider listen to your input and concerns?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 04, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
December 15, 2011
Did they follow up with you after your appointment?
Yes.
Does this provider offer any coupons, discounts or promotions?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
December 03, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
October 16, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office clean?
It was satisfactory
Would you recommend this nursing home to others?
If I Had To
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
September 29, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
August 12, 2011
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