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Cedar Crest Nursing Centre Inc

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Cedar Crest Nursing Centre Inc
Cedar Crest Nursing Centre Inc
(15 Reviews)
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125 Scituate Ave Cranston, RI 02920
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Consumer Feedback

(15 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Value
3 star average for Value
My 89 year old mom was a patient at Cedar Crest for several weeks in 2011-2012, recovering from a hospital stay. She was supposed to rehab at Cedar Crest, but instead her condition worsened, due at least in part to poor treatment and neglect.

I want to be fair here - there were some very good people at Cedar Crest, I remember especially a nurse named Betty, who was very capable, warm and caring. Unfortunately, my mom was transferred out of Betty's care and had to endure some of the worst treatment imaginable. She was supposed to be bathed one morning by a staff member but instead was left naked, in her bed, in a puddle of her own feces and urine, for hours, until she was discovered by a visiting family member.

I got my mom out of there as quickly as I could and got her placed in a wonderful facility in south county - but too late, as she passed away a couple of weeks later. I wish I had acted sooner, so her last months of life could have been a little happier.

Aside from nurse Betty, and a few others whose names I do not know, I found the staff at Cedar Crest to be cold, callous and indifferent to their elderly patients' care. The front office people were always harsh, rude and very unhelpful. My family's experience there was an absolute nightmare, and I want to warn everyone out there with elderly relatives about this place - STAY AWAY, DO NOT SUBJECT YOUR LOVED ONES TO THIS ABUSE.
by Mychal xxx.xxx.51.117
November 06, 2014
They treat people like cattle and don't do anything unless they absolutely have to. They're incompetent, lazy, and don't take time to care for people the way they're supposed to. I wouldn't even send my worst enemy there. If there is any justice, the idiots that run the place will have to reside there one day and suffer the same atrocious treatment I received.
by Anonymous xxx.xxx.5.89
July 01, 2014
Was the provider's staff welcoming to you?
Rarely
Does this provider take that extra step to make you feel special?
Not really
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did this provider's staff seem to respect him/her?
Somewhat
Would you recommend this nursing home to others?
No
by Anonymous xxx.xxx.241.6
March 12, 2014
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Would you recommend this nursing home to others?
Absolutely Not
by Anonymous xxx.xxx.50.157
May 03, 2013
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.186.36
February 24, 2013
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.157.147
January 28, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.25.26
October 11, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
October 30, 2011
Was this provider's office clean?
It was satisfactory
by Anonymous
September 15, 2011
Was it easy to make an appointment with this provider?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 29, 2011
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Map and Directions
125 Scituate Ave, Cranston, RI 02920