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Broadview Health Center

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Broadview Health Center
Broadview Health Center
(12 Reviews)
5151 N Hamilton Rd Columbus, OH 43230
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Consumer Feedback

(12 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
1 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility clean?
Yes everything was neat and sterile
Would you recommend this senior care facility to others?
Yes
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.230.17
May 12, 2014
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Would you recommend this nursing home to others?
Absolutely Not
Was this provider's office clean?
No, I didn't feel comfortable at all
Was this provider's office easy to locate?
Fairly Easy
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous xxx.xxx.10.163
November 03, 2013
WHEN I VISITED THIS FACILITY I 2WAS NOT IMPRESSED, THE ADMINISTRATOR, ERIC WAS VERY RUDE AND UNPROFESSIONAL AND HE DIDNT ANSWER ALL MY QUESTIONS, HE TALKED OVER ME AND DIDNT LET ME ASK A COMPLETE QUESTION....THE SMELL WAS HORRIBLE AFTER THIRTY MINUTES I LEFTED AND WENT TO ANOTHER FACILITY.
by SANDY WALLS xxx.xxx.213.184
October 10, 2013
inefficient&corrupt
by Houck xxx.xxx.12.61
July 11, 2013
Was this provider's staff friendly?
No, they were rude
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this nursing home answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.152.3
May 06, 2013
Did you experience unnecessary pain during your visit?
No
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider answer all of your questions?
None of my questions were answered
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous xxx.xxx.121.250
April 06, 2013
Did this nursing home answer all of your questions?
Some were answered
by Anonymous xxx.xxx.231.226
November 10, 2012
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.27.15
October 04, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They didn't help me as much as I was hoping and didn't answer all my questions. It was pretty hard to find the building, but I eventually found it. The most blatant problem was the director of nursing, Tammy Huston. We were shocked when we were introduced to her. Wearing a faded, wrinkled uniform with greasy hair, she looked like she could be a nurse aide--although the rest of the staff looked MUCH better then their own director who's supposed to be setting an example! She had no answer for many of our questions, and did not offer to look for the answeres! We were told that the facility has changed hands and policies, so we will visit again for future consideration. ( Hopefully, after a new nursing director is selected!) Broadview has an excellent word-of-mouth reputation for the delicious food, and results-driven therapy departments. We need to make our decision for Mother's placement in three months, so we'll be checking back soon.

Thank you for listening,

David and Lee Winters
by Dave Winters xxx.xxx.149.189
August 20, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.108.34
August 08, 2012
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Map and Directions
5151 N Hamilton Rd, Columbus, OH 43230