Brian Center Health & Retirement--Winston-Salem

Brian Center Health & Retirement--Winston-Salem
Brian Center Health & Retirement--Winston-Salem 4911 Brian Center Ln
Winston Salem, NC 27106

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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
My Mother stayed here for 3 weeks. She had pneumonia and Baptist sent her to this location. The staff is very friendly and courteous. They are not as attentive as I would have liked for my Mom. I am retired from the US Army and works for the Office of the Surgeon General. I think this facility would not be recommended at a top facility. The Doctor only comes around every couple of days. She ignores sick patients. The Therapist are wonderful. My Mom caught an infection and was sent back to Baptist.
by Haywood Thomas
XXX.XXX.22.201
Was this senior care facility clean?
It could have used some cleaning
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Did the staff at this senior care facility use excessive foul language?
No
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
by Anonymous
XXX.XXX.5.54
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
Did this senior care facility use current and safe equipment?
Fairly Current
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
Does this provider have helpful information available online?
Somewhat
by Anonymous
XXX.XXX.59.247
My family was there for one month.
Best service ever !!!! Could not have gone to a better place.
Entire staff treated us like family.
We received excellent care !!!
by Denjo
XXX.XXX.174.111
everything was satisfory to me
by robertjohnson
XXX.XXX.164.138
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this senior care facility to others?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Did this senior care facility use current and safe equipment?
Yes
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous
XXX.XXX.224.156
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did this senior care facility prominently display their credentials or business license?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by shirley howard
XXX.XXX.173.179
Did the waiting room furniture appear to be clean?
Somewhat
Was the provider's staff helpful and knowledgeable?
Not really
Did this provider give the impression that they cared about your concerns?
Somewhat
Would you recommend this nursing home to others?
No
Did you feel that your waiting time was acceptable?
Not really
by Anonymous
XXX.XXX.4.142
Was this provider's office too cold?
No, it was fine
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did you feel safe in this provider's care?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
XXX.XXX.130.1
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
XXX.XXX.3.142
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