Bel-Air Manor

Bel-Air Manor
Bel-Air Manor 256 New Britain Ave Newington, CT 06111
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Consumer Feedback

(7 Reviews)
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Service
4 star average for Service
This is a horrible place to put a loved one who is at the end of their life. Many of the staff members were cold and indifferent. One male nurse was trying to give my father pills while he was incoherent, I had to tell him to leave. An aide left my father unattended on the end of his bed, had I not been there to jump in front of him he might have fallen forward and off the bed. I was told by the nursing supervisor over the phone that I had told the staff to stop giving my father antibiotics for his pneumonia?? Oh my goodness this never happened. Clearly they have altered their notes because they are worried about a lawsuit. Stay very far away from this facility if your loved one is at the end of their life.
by JSMB xxx.xxx.175.182
October 29, 2014
Was this senior care facility's staff friendly?
They were decent
Was this senior care facility easy to locate?
Fairly Easy
Did you feel like this provider's office was sufficiently staffed?
Mostly
Was this provider's office clean?
Mostly yes
by Anonymous xxx.xxx.50.130
April 06, 2014
Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The day to day care is AWEFUL!! Patients are being missed treated/abused. Most of the staff is lazy and rude! This is WORST place ever!!!
by Maymac xxx.xxx.22.1
June 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.0.97
April 18, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by tom locke xxx.xxx.160.55
March 14, 2012
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
January 16, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
October 01, 2011
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