Arbors at Fairlawn

Arbors at Fairlawn
Arbors at Fairlawn 575 S Cleveland-Massillon Rd Fairlawn, OH 44333
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
This place is horrible. There were ants in my mother’s room, and she was served cold food on a daily basis, they gave us a difficult time in getting my mother out of there. And finally, they destroyed parts of my mom's medical records, which was admitted by the administrator Monica Agee in email. No telling how much more of the medical records they have altered or destroyed since they are stonewalling their release. NO ONE should subject their family members to this horrid place.
by Rob Regan xxx.xxx.92.52
January 02, 2015
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Does this provider use current and safe equipment?
Fairly current
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider ever postpone your appointment?
Sometimes, a little too often
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous xxx.xxx.27.250
March 05, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.176.52
January 02, 2013
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider's office easy to locate?
Only with clear directions
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous xxx.xxx.27.250
January 01, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous xxx.xxx.1.226
December 04, 2012
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by john hip replaced xxx.xxx.31.59
November 20, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.40.26
September 21, 2012
Does this provider use current and safe equipment?
Fairly current
by Anonymous
January 08, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider use excessive foul language?
No
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
November 01, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
August 25, 2011
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