Richard Lotenfoe, M.D., F.A.C.S.

Richard Lotenfoe, M.D., F.A.C.S.
Urology Health Solutions, Inc 410 Celebration Place #203 Celebration, FL 34747
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Consumer Feedback

(14 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Not only does this doctor overbooks patients but is rude and has a total disregard for your time. He has a lack of interest for your concerns and seems only interested in seeing as many patients as possible. After waiting 2 hours to be seen this doctor walked in rushing to see the next patient and actually left in the middle of our consultation to see the next patient. Do yourself a favor and find another urologist. Total waste of time!
by Sammy xxx.xxx.108.204
April 24, 2019
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Was it easy to make an appointment with this urologist?
Yes! It was effortless!
Did you spend a lot of time in the waiting room at this urologist's office?
Absolutely not! I was seen right away!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.97.68
December 19, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did this urologist answer all of your questions?
Yes
Does this provider promptly return your phone calls?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.210.198
October 31, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.3.4
October 31, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.121.2
July 14, 2012
I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. The staff was very stand offish and rude, except Tabitha. The Dr not once looked at me when I was explaining my symptoms. He spent a total of 15 minutes with me, 14 of those minutes were on his computer. He gave me a digital prostate exam; I even had to ask if my prostate seemed enlarged. He said he was going to do a full work up and left the room. 15 minutes, finger up the rear, $285.00. This Dr. is not very good at bedside manners. This is my review, and my opinion; but if you see more of these kinda reviews, I would not visit this Urologist. I definitely will not be back.
by Kendi
February 27, 2012
Did this provider use excessive foul language?
No
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this urologist's office clean?
Yes everything was neat and sterile
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
February 01, 2012


1. I have been going to the dr. for annual prostate checkup for the last three years. Every year they vercharged me 10-28$/time. After complained gave it back, long procedure. Nice way to get a loan without interest. 2. The staff is rude, unpolite and uneducated, all said. 3. Althought the HIPAA 1996 act clearly states the right of the patients to test results, they deny to give information without seeing the doctor, even if the result is negative. I suggest to report the doctor to your insurance company if this happens with you. And watch what you paid.
by Sekli
December 27, 2011
How would you compare this urologist to others in his/her field that you have visited?
The worst I have seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous
September 15, 2011
Was this urologist's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
April 24, 2011
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