Douglas Louie, MD

Douglas Louie, MD
Franciscan Medical Group 12157 Pacific Ave S Tacoma, WA 98444
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Would you recommend this doctor to others?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Is this business handicap-accessible?
Yes
by Anonymous xxx.xxx.186.85
October 17, 2014
Was this doctor's staff friendly?
Not Really
Was this doctor friendly?
Not at all
Would you recommend this doctor to others?
Absolutely Not
Did this provider seem knowledgeable and competent?
Barely
Did you leave the office feeling satisfied with your visit?
No
by Anonymous xxx.xxx.9.103
October 15, 2014
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by isis xxx.xxx.174.224
January 23, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Would you recommend this family doctor to others?
I Already Have
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.224.185
November 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.69.99
September 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.212.98
July 05, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this family doctor answer all of your questions?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 15, 2012
Their office equipment was in good shape and looked very current. I felt like everything was very safe. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They made the extra effort to make sure every question and concern I had was addressed.
Dr Louie truly cares about each patient and will follow up with you to address ongoing concerns. He won't just "write a prescription" . . .he makes sure he treats the whole patient and looks out for you every step of he way during his treatment plan.
by Nancy Steele
November 04, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
July 29, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Bruce
May 13, 2011
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