Grant Scull, MD

Grant Scull, MD
Group Health Of Puget Sound 200 15th Ave E Ste Cwb100 Seattle, WA 98112
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
Was this family doctor's staff friendly?
Yes
by Anonymous
January 25, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Was the waiting area spacious?
Yes
by Anonymous
October 18, 2011
Did this provider listen to your input and concerns?
Yes
Are you going to visit this provider again?
Sure
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
October 02, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Was this provider's office clean?
It was satisfactory
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous
September 21, 2011
Did this provider listen to your input and concerns?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 29, 2011
Was it easy to make an appointment with this provider?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
July 20, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
July 18, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Christopher Collinson
July 12, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
May 29, 2011
They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me. I got an appointment quickly. I've never had to wait too long. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business.
by clay burleson
March 17, 2011
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