Charles Batayola, DO

Charles Batayola, DO
Badger Mountain Family Med 560 Gage Blvd Ste 206 Richland, WA 99352
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.222.30
February 10, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.146.215
December 03, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.233.204
September 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.148.70
March 22, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
January 15, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office too cold?
No, it was fine
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 11, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you leave the office feeling satisfied with your visit?
Completely!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
November 02, 2011
They are always prepared for my appointment and remember everything about me. I was confident that they were using the latest treatment methods. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Randy V.
September 08, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
August 31, 2011
Does this family doctor use current and safe equipment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
August 09, 2011
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