Craig Hensle, MD

Craig Hensle, MD
14904 Jefferson Davis Hwy Woodbridge, VA 22191
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
My family has been going to see him for over a decade...Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I love that they are always more than happy to answer my questions, and actually welcome questions. I've never had to worry about them being understaffed or not being able to help me right when I need it. I always have the best experience every time I have an appointment here. They were so kind and attentive to me. I will be sad when he decides to retire...
by PJ xxx.xxx.100.160
July 16, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it easy to make an appointment with this provider?
Yes
by Anonymous
November 22, 2011
They were very polite and helpful and made sure that I had everything I needed. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They always take that extra step to make me feel special. I always enjoy my appointments here. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Anonymous
May 11, 2011
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's staff friendly?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
April 03, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider offer flexible appointment times?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 18, 2011
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did they follow up with you after your appointment?
Yes.
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider listen to your input and concerns?
Yes
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
March 15, 2011
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