Charles Fayton, MD

Charles Fayton, MD
Tidewater Pediatric Consultant 6477 College Park Sq Ste 118 Virginia Beach, VA 23464
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
I was billed $555 for a 10 minute physical that would be covered by insurance if the office would make one phone call to the insurance company. They refuse to do this. I was told the cost of the physical was $120 and I had to pay that even though I was there to get established with my insurance company and the insurance told me they would cover this visit. I later received a bill with a total of $555. I was also handed another patient's paperwork to look over. As soon as I noticed this HIPAA violation, I returned the paperwork to the person working the front desk who didn't seem to have a clue what she was doing. I do have the say that the person who schedules appointments is awesome.
by Unsatisfied Customer xxx.xxx.205.174
April 23, 2016
I love this doctor office. They are very caring and supportive. My kids love going as well. Keep up the good work Tidewater Pediatrics.
by Shanessia Wilson xxx.xxx.25.42
November 14, 2014
Was this doctor friendly?
Extremely Friendly
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this provider welcome questions?
Absolutely
by Anonymous xxx.xxx.84.93
October 27, 2014
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by jerri xxx.xxx.35.48
August 19, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.189.55
July 03, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Were the waiting room chairs comfortable at this pediatrician's office?
Extremely comfortable; I could have fallen asleep
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.251.197
June 29, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.165.111
May 29, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.138.117
March 12, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.39.50
February 12, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.164.122
June 26, 2012
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