Steven Welton, MD

Steven Welton, MD
Institute-Family Psychiatry 6714 Patterson Ave Richmond, VA 23226
Add a Review

Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.254.149
August 19, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you experience unnecessary pain during your visit?
No
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.179.8
February 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.130.132
June 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Rocketta xxx.xxx.165.85
May 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by mshel xxx.xxx.184.201
May 01, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Dazed & Confused xxx.xxx.99.10
April 21, 2012
They have a very good professional reputation. I know that I'm under the care of an expert. It always frustrates me when I have to spend a bunch of time driving around trying to find a parking spot, but I didn't have to do that here. I found one right away, and it was right next to the entrance. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Anonymous
March 08, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it easy to make an appointment with this psychiatrist?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
November 28, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
How would you compare this psychiatrist to others in his/her field that you have visited?
The worst I have seen
by Anonymous
October 16, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
July 06, 2011
Add a Review