Robert Patten Jr, MD

Robert Patten Jr, MD
Carilion Family Medicine 3707 Brambleton Ave Ste 2 Roanoke, VA 24018
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Would you recommend this family doctor to others?
I Already Have
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was this family doctor friendly?
Extremely Friendly
Did this provider give the impression that they cared about your concerns?
Yes
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Sherri Overstreet xxx.xxx.22.229
March 25, 2014
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Floyd Lawson xxx.xxx.97.187
November 13, 2013
Would you recommend this family doctor to others?
I Already Have
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.118.51
October 12, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this family doctor use current and safe equipment?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.53.80
September 20, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this family doctor use current and safe equipment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.119.241
March 22, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.24.109
January 05, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Jay xxx.xxx.106.82
December 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by CLEO PERDUE xxx.xxx.215.34
July 23, 2012
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I have been a patient of this office since the mid 90's and would hate to think that I had to find another doctor. Dr Patten and his staff (including other doctors located there) are wonderful!!!!!!!!!! I consider him the best in the valley
by Kathy xxx.xxx.30.56
May 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.151.204
April 02, 2012
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