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Zelda Johnson, MD

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Richmond, VA

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Zelda Johnson, MD
Dr. Zelda West Johnson & Associates
(12 Reviews)
> Get Phone Number & Directions
101 Cowardin Avenue, Suite 307 Richmond, VA 23224
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous xxx.xxx.156.208
January 14, 2013
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Were you able to relax during your appointment?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
by Anonymous xxx.xxx.76.204
December 12, 2012
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
January 23, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes
by Anonymous
December 19, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
August 04, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider rush your appointment?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 13, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
July 10, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 01, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 24, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They made the extra effort to make sure every question and concern I had was addressed. They always made sure that I wasn't in any pain. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by southside baby
April 11, 2011
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Map and Directions
101 Cowardin Avenue, Suite 307, Richmond, VA 23224