Roland Bercasio, MD

Roland Bercasio, MD
Sentara Health Care Ctr 555 1/2 Denbigh Blvd Newport News, VA 23608
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Consumer Feedback

(6 Reviews)
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Were the waiting room chairs comfortable at this doctor's office?
They were average
Would you recommend this doctor to others?
Absolutely Not
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Was the noise level reasonable in this provider's office?
Reasonable
by Anonymous xxx.xxx.254.87
June 04, 2014
The staff for this office is just horrible when trying to call them. I work in the shipyard there in which they do not allow cell phones. So during my 30 minute lunch I leave the gates to call to reschedule an appointment for my daughter. I was put on hold for twenty minutes and when I tried to call back they were at lunch themselves. I lost my lunch because of this. Tried to call back again after work where I was put on hold for another 15minutes. It took another 15minutes for the lady to look through the computer to find an availability for a month later. You get the feeling that the staff is undermanned and does not really care about the customer. Found a doctors office who was able to schedule me an appointment the next day. No long waits and the staff was really concerned about us. My whole family needs to be seen and because of this staff this doctor is losing a lot of money.
by Anonymous xxx.xxx.254.149
April 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by sharpless xxx.xxx.124.170
July 07, 2012
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous
February 13, 2012
Everyone in my community knows that they are the absolute best in the field. I was given a polite greeting when I walked in. It was nice to be acknowledged. I am going to refer everyone I know here. I absolutely love this place. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Dr. B is the best Family practice doctors I have had in 25 years...his kindess and professionalism are the standards every doctor should have!
by Frank
June 22, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
June 14, 2011
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