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Shawn Lepley, MD

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Shawn Lepley, MD
Carilion Family Medicine
(9 Reviews)
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1661 S Main St Harrisonburg, VA 22801
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Value
2 star average for Value
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Extremely Friendly
Was the wait time for your appointment reasonable once you got to the office?
Yes
by Anonymous xxx.xxx.245.181
June 23, 2014
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider rush your appointment?
No
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.17.27
May 29, 2013
Would you recommend this family doctor to others?
No
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.247.233
February 09, 2013
Was the waiting area spacious?
Yes, extremely spacious
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.24.37
November 27, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I had to wait quite a while for my appointment. I was very disappointed. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by LeeAnne
January 05, 2012
Shawn is a great doctor. Always friendly, always willing to talk and to listen.

But RMH seems to schedule appointments too close together and three have been times that i have waited 30 minutes to an hour. The nice thing is you can call before your appointment and ask if the doctor is running late and adjust your schedule accordingly.

I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. There definitely appears to be a trend of overbooking clients here. The wait has gotten longer and longer from when I first started seeing them. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Bill G
January 03, 2012
They are always prepared for my appointment and remember everything about me. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Bill
October 25, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous
September 26, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
March 14, 2011
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Map and Directions
1661 S Main St, Harrisonburg, VA 22801