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Robert Gibson, MD

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Robert Gibson, MD
Mount Vernon Professional Ctr
(11 Reviews)
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8101 Hinson Farm Rd Alexandria, VA 22306
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
My biggest issue with the doctor is that I had an appointment set up, and could not make it due to an emergency at work. I called the day before to give them 24 hours notice. But then after that the doctor refused to make another appointment with me, and then refused to see my daughter when she was terribly ill, even though he had been her doctor for awhile. And he refused to see her because I had missed that one appointment, which he still charged me for, and I paid. There personalities seem nice they are always upbeat, but don't miss an appointment, even if you call them, because then they treat you like trash, and refuse to help you even when your child is sick. Its ridiculous, and leaves a mom in a terrible position. Not worth going to in my opinion.
by Anonymous xxx.xxx.122.2
May 09, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider treat their staff well?
Yes, they treat their staff with respect
by John Hubbard xxx.xxx.162.12
March 26, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel safe in this provider's care?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.108.82
December 03, 2012
Did this provider prominently display their diplomas or business license?
Yes
Does this family doctor use current and safe equipment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you feel safe in this provider's care?
Yes
by ghyatt xxx.xxx.232.38
October 18, 2012
Was the waiting area spacious?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.129.78
October 12, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
February 06, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you refer this provider to a family or friend?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
January 09, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous
December 13, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
October 24, 2011
Would you recommend this family doctor to others?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
May 29, 2011
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Map and Directions
8101 Hinson Farm Rd, Alexandria, VA 22306