John Di Michele, MD

John Di Michele, MD
Mousetrap Pediatrics PO Box 806, Mousetrap Pediatrics Milton, VT 05468
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this pediatrician use current and safe equipment?
Yes; the equipment is very advanced!
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
January 04, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too cold?
No, it was fine
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
November 01, 2011
Does this provider offer flexible appointment times?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you going to visit this provider again?
Without a doubt!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 26, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. They are always prepared for my appointment and remember everything about me. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette.
by jkb
March 08, 2011
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