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David Waterman, MD

Nearby

Ophthalmologists (Eye MDs)

Cache Valley Eye Associates

Logan, UT

J. Scott Raymond, MD - Ophthalmology

Logan, UT

Steven Young, MD

Logan, UT

Northen Utah Eye Center

Logan, UT
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David Waterman, MD
Cache Valley Eye Assoc Inc
(14 Reviews)
> Get Phone Number & Directions
1300 N 500 E Ste 350 Logan, UT 84341
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Our family of five went to Dr. Waterman for the first time for eye exams. We had three different appointments for five people. We paid up front for the deductible (as expected) for everyone except apparently one child. So we received a bill a few months later for that child. I called and an employee said we had been overcharged so they gave us a discount. We received another bill for the original amount so I called again because we thought we had already paid, and an employee looked up our account and said we had a balance of 0 and there was nothing for us to pay. A few months later we receive a collections notice saying we owed the whole amount with an added $25 fee. I called Dr. Waterman's office again and was told it was out of their hands. They told me I had to contact the collection agency and pay the higher amount. After hours trying to sort this out and Dr. Waterman's staff without any explanation and not seeming to care, we won't be back again.
by Steve xxx.xxx.73.89
March 06, 2021
Great doctor, really cares, staff was nice
by J. Anderson xxx.xxx.161.108
April 22, 2016
Was this provider's staff friendly?
Friendly Enough
Would you recommend this provider to others?
Yes
Does this provider use current and safe equipment?
Yes
Was this provider friendly?
Extremely Friendly
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.91.116
September 22, 2014
If I could give less than 1 star I would. I am horrified to find out that my daughter's PD was measured incorrectly and it It was off by 6mm or more and this was done over a year ago! She has been wearing these for that long and I was clueless. Who knows what kind of damage this has caused her. I refuse to trust these people with my children's eyes. I'm just sorry I didn't find this out till it was too late. Never again.
by Mrs. Wilson xxx.xxx.192.63
July 26, 2014
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider answer all of your questions?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.14.173
October 22, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel safe in this provider's care?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.213.226
May 02, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.242.153
April 14, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.185.63
October 25, 2012
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They have a very good professional reputation. I know that I'm under the care of an expert. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I give them two thumbs way up for their advanced and sophisticated equipment. Everything was just upgraded and brand new.
by Anonymous
February 16, 2012
One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I was left in the appointment room by myself, but they eventually returned. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Anonymous
January 09, 2012
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Map and Directions
1300 N 500 E Ste 350, Logan, UT 84341