Jeffrey Zapalac Jr, MD

Jeffrey Zapalac Jr, MD
Austin Ear Nose & Throat Assoc 3705 Medical Pkwy Ste 310 Austin, TX 78705
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.226.63
August 13, 2012
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
by Anonymous
March 01, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you going to visit this provider again?
Without a doubt!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
January 20, 2012
Was this provider late to your appointments?
No, they were on time
Was this provider's staff friendly?
Yes, they went above and beyond
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
October 26, 2011
Dr Zapalac is our family ENT. He and his assistant always remember my family and make us feel very comfortable. We are completely at ease during our appointments. I love that Dr Zapalac is always more than happy to answer questions, and actually welcome questions. He takes time to explain things and has personally returned calls. He has performed surgery on both of my daughters and my husband as well as taking care of my own patient needs. The results have been wonderful. The nurses at the hospitals always have nothing but good things to say about him and express confidence in him as a surgeon. We could not be happier with a Dr. and have referred many people and will continue to do so.
by MWeeks
July 25, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider offer flexible appointment times?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
May 04, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Would you recommend this provider to others?
Yes
Does this provider have helpful information available online?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
May 02, 2011
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