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Melba Lewis, MD

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Melba Lewis, MD
(9 Reviews)
> Get Phone Number & Directions
4407 BEE CAVES RD, BLD 1, STE. 112 Austin, TX 78746
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Went in with a sore tonsil and visible tonsil stone. They pushed me off on their PA who prescribed me steroid nasal spray, lozenges for an oral yeast infection, and probiotics that were "much better than the crap at GNC." I was totally alarmed. My tonsil was clearly irritated, if not infected, and they ignored it and pushed allt his other stuff on me. I called around, found another ENT in town who could see me that day. The new guy said I had a "classic tonsillitis" and gave me an RX for antibiotics. He said the nasal spray I was prescribed could be dangerous since I have no nose problems and that I had no yeast in my mouth and I should literally rip up that prescription. I don't know what is going on at this place, but any ENT who is pushing probiotics for your intestinal health, but missing basic tonsil infections... something is very wrong there.
by Anon xxx.xxx.236.182
August 07, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider seem irritated to be working with you?
No, they were polite
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
by Anonymous xxx.xxx.251.103
February 12, 2013
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I got an appointment quickly. I've never had to wait too long.
by Virginia Michael
January 03, 2012
Was this ENT otolaryngologist's staff friendly?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 03, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
September 29, 2011
Was the waiting area spacious?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 26, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
August 01, 2011
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was this provider's office clean?
It was satisfactory
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
May 20, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
April 24, 2011
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Map and Directions
4407 BEE CAVES RD, BLD 1, STE. 112, Austin, TX 78746