Mark Francis, MD

Mark Francis, MD
12025 Louetta Rd Houston, TX 77070
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I've only visited Dr. Francis once, and I'll be returning. Friendly staff and doctor. Took plenty of time with me and actually listened to my symptoms. I was shocked when he suggested a very effective drug for my long-lasting cough that it took my previous primary care 2 years to suggest. I usually feel like I have to fight to get what I need from some doctors, and that wasn't the case with Dr. Francis at all. In fact, I am going to let him treat my hypothyroidism and drop my endocrinologist who doesn't listen well anymore.
by KM xxx.xxx.33.53
April 21, 2014
I was a patient with Dr. Francis for 12.5 years before I relocated to another city and boy do I miss him and his staff! Great job Dr. Francis; thanks for all the years of taking care of me.
by hhigginbo xxx.xxx.127.223
March 16, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by John Hensley xxx.xxx.14.217
November 12, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this surgeon offer flexible appointment times?
Yes
by Anonymous xxx.xxx.19.44
August 29, 2013
Did this surgeon answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
February 10, 2012
Did this surgeon listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
December 27, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider late to your appointments?
No, they were on time
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
How would you compare this surgeon to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 01, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to find parking at this surgeon's office?
Extremely easy, and close to the entrance
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 11, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They are definitely one of the best surgeons I've ever seen. I was amazed by how knowledgeable they were.
by Thomas
July 20, 2011
Did this provider have reasonable prices?
Absolutely!
by Anonymous
July 06, 2011
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