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Ricardo Urrutia, MD

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Ricardo Urrutia, MD
(32 Reviews)
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523 W Wheatland Rd Duncanville, TX 75116
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Consumer Feedback

(32 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Great with Kids i have 4 and I acn say I am Happy with the services provided
by Evans xxx.xxx.165.122
September 04, 2015
Was this doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.121.81
July 22, 2014
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider late to your appointments?
No, they were on time
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.158.11
December 18, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.48.251
November 27, 2013
Does this pediatrician use current and safe equipment?
No; the equipment needs to be updated
by Anonymous xxx.xxx.77.175
April 08, 2013
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Laura xxx.xxx.155.194
March 25, 2013
Does the pediatrician get upset when you seek a second opinion?
Yes, they didn't want me to seek anyone else's advice
Was this provider's office clean?
It could have used some cleaning
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did you experience unnecessary pain during your visit?
No
Do you trust this pediatrician to always have your child's best interest in mind?
No, I don't trust their motives
by Charles xxx.xxx.74.180
February 15, 2013
I would not recommend this Pediatrician to anyone. When he saw my daughter for the first time in the hospital it was Thanksgiving day and he rushed through our consultation. He told me to call his office and make an appointment because he wanted to see her in 2 days. I guess he forgot his office was closed due to the holiday so my daughter didn't have her first appointment until she was 1 week old. At her 1 month appointment we waited for 2 hours to be seen only to end up finding out we hadn't been seen yet because the doctor was running late that morning. A couple of months later they sent a prescription for her to the wrong pharmacy and none of her information was correct (name, DOB, address, phone number). Apparently they had another patient with a similar name to my daughter's, however that is no excuse for making such a serious mistake. I called the doctor's office to verify her information and they had me on hold for 15min so I finally hung up and they called me back. When I spoke to the lady she did not seem to take responsibility for the mistake and instead of apologizing she made excuses. The wait is always long, the staff is rude and unprofessional, and the office isn't very appealing and doesn't seem very sanitary.
by Anonymous xxx.xxx.96.15
February 05, 2013
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous xxx.xxx.166.27
January 15, 2013
They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They do have a lot of patients so it does take sometime to see the doctor but at the end its worth the wait.
by Bren xxx.xxx.25.129
December 18, 2012
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Map and Directions
523 W Wheatland Rd, Duncanville, TX 75116