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Eileen Smith, MD

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Psychiatrists

LifeStance Health

San Antonio, TX

LifeStance Health

San Antonio, TX

LifeStance Health

San Antonio, TX

LifeStance Health

San Antonio, TX
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Eileen Smith, MD
(23 Reviews)
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8601 Village Dr Ste 118 San Antonio, TX 78217
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did this psychiatrist leave you unattended for an extended period of time?
No, I was always attended to
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this psychiatrist's staff friendly?
They were decent
by Anonymous xxx.xxx.237.160
January 03, 2014
I have been going to AA and trying to stay clean and sober for close to 30 years. I could manage for a while, but it was never a matter of would I relapse again; it was always when. I had been on an emotional roller coaster for most of my life. I was finally fed up with all the AA platitudes and all the bad advice I had gotten over the years and everybody telling me where I screwed up! So, I decided to try something different.
Dr Smith listened and put me on anti-depressants and the results were absolutely amazing. I wish I had done this years ago. I have been seeing Dr Smith for a year. I haven't been to an AA meeting for a year and I do not miss all the bullshit.
I have and would again recommend her to friends.
Don Smith
by Don Smith xxx.xxx.23.101
December 01, 2013
I've never had a problem with Dr. Smith or her staff. Wait times are fairly long, but I have gone through worse with other doctors' offices. I think reviews for psychiatrists by patients should be taken with a grain of salt. The reviews are written by people with mental health problems. Some of these conditions could affect their outlook/objectivity. I suffer from major depression. From my viewpoint Dr. Smith's treatment of patients is just fine.
by W.K. xxx.xxx.32.130
October 21, 2013
Does this psychiatrist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this psychiatrist always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Did this psychiatrist have reasonable prices?
Yes
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.159.200
April 24, 2013
. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I feel like my appointment was pointless. when I rescheduled they tried to charge me 75 dollars although I was told at the time I called to reschedule I would not be charged. My mom called and the office manager told her not to call back and insulted her.
by baby xxx.xxx.114.179
March 04, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this psychiatrist ever condone negative behavior?
Somewhat, it definitely wasn't discouraged
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Kim L. xxx.xxx.1.47
February 22, 2013


When I lived in San Antonio in 2008 - 2009, My husband was in the military and we were on tricare. I was referred to Eileen by my psychologist, because she was one of the few psychiatrists in the area that accepted tricare, and she was the only one who still had open patient slots.

First, a warning about wait times:
My wait time to actually be seen was on average between 1 1/2 -3 hours, with 2 hours being the norm. I think the longest ever was 3 and a half. This is not an exaggeration. If my appointment was at 2:00, then I had to hold off making plans for almost two hours after that, just in case there was a long wait. If she spent that much time with her patients I could understand the delay, but she doesn't. All my appointments were of average length, and she seemed to indicate very readily when the appointment was over.

If she were a fantastic, amazing doctor with life changing advice, I might have been willing to suffer the wait times, but she was not. I was seeing therapists mostly over issues revolving around self esteem, shyness, depression, social anxiety, and other issues springing from abuse as a child. We never got very deep into any of those things. If anything she compounded them.

I don't want to write a five paragraph essay on all the things that irked or offended me. Suffice to say, she was very vague in her answers to my questions, gave me no real advice I could apply to my everyday life,and never seemed to take my problems very seriously (I realize in this line of work she probably hears sob stories all the time, but she could at least pretend to be interested).

On my second visit I confided in her that I always felt that people looked down on me and thought I was a bad person, and it had been hard to relate to and make friends with other females my age. She told me "It's probably because your stuck up". This was based on under 40 minutes of interaction with me. I asked her what I did to make her think I was stuck up, and her response was "well you are", then we moved on to another topic and she never even discussed with me why she said it. I spent the better part of the next year afraid of myself in social situations, worried that I would push potential friends away by being "stuck up", and not knowing how to fix that situation. Her words carried a LOT of weight for me, and It took me a long time to get my self confidence back up to the level it was before. It made me a much more timid, introverted person. She is the only person who has ever told me that I was stuck up.


I have seen about a dozen psychiatrist, therapists and psychologists before and since, and I have never once been ignored, told I was lying, been called "stuck up" or any other insult, or had any of the other uncomfortable interactions I had with this woman. My advice is to avoid if you are able. If you are stuck with her because of tricare, you might as well just not go. The results were about the same.
by Rachel xxx.xxx.104.244
November 27, 2012
Was this psychiatrist's office clean?
Yes everything was neat and sterile
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this psychiatrist always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Nancy Harrison xxx.xxx.237.157
November 19, 2012
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this psychiatrist easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.45.68
October 15, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.66.4
April 19, 2012
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Map and Directions
8601 Village Dr Ste 118, San Antonio, TX 78217