Boris Porto, MD

Boris Porto, MD
4412 74th St Ste E102
Lubbock, TX 79424

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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
This Dr. Boris Porto has seen me in many ups and downs in my life. And he always helped me even when I didn't know it....He is honest fair and most importantly GODLY....I RECOMMEND HIM to anyone that needs a little Help.
Did this psychiatrist have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was it easy to find parking at this psychiatrist's office?
Extremely easy, and close to the entrance
Did this psychiatrist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was the noise level reasonable in this provider's office?
Peaceful
Does this provider remember you and your circumstances at every appointment?
Yes
Was this psychiatrist's staff friendly?
They were decent
Was this psychiatrist's office clean?
Yes everything was neat and sterile
Did this psychiatrist have reasonable prices?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you experience unnecessary pain during your visit?
No
Do you feel that you made progress during your sessions with this psychiatrist?
Definitely not. I feel worse than I did before I started
Was this provider's office easy to locate?
I got lost, but eventually found it
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was the waiting area spacious?
No, but I can always find a seat
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel judged or criticized by this psychiatrist?
No, they were respectful and understanding
Did you experience unnecessary pain during your visit?
No
Did you feel safe in this provider's care?
Yes
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was the waiting area spacious?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this psychiatrist's staff friendly?
They were decent
I have been going to DR. Porto for a couple of months now, besides being a little confused and having a few rx mixups it has been good, have had to go in a few more times than i have wanted to get med ications straight but other than that it has been a great experience. he is very professional and i would reccomed him to anybody. a very very caring doctor i havent found another dr in lubbock as caring and professional as him. GO SEE HIM!!!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you leave the office feeling satisfied with your visit?
Completely!
Dr. Porto is always professional and I never have a long wait in his office. He always is willing to work with my schedule and needs and makes sure that I have the prescriptions that I need if i am p lanning to be out of town for long periods of times since i do travel often. He listens and does his best to answer any questions that I have.
Did this psychiatrist have reasonable prices?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
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