Eileen Starbranch, MD

Eileen Starbranch, MD
Starbranch Psychiatry Assoc 2600 Gessner Dr Ste 280 Houston, TX 77080
Add a Review

Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Dr. Starbranch is very professional and deeply concerned with my well-being, as is her staff of educated and warm assistants. The office staff has let me down in the past however, when it came to my prescriptions, which they sometimes failed to call in to my pharmacy or created problems with my insurance bill. Also, there is quite a long wait to see her. Still, overall I am happy with Dr. Starbranch and would recommend her to others.
by Kent M. Miller xxx.xxx.182.76
October 25, 2014
Did the waiting room furniture appear to be clean?
Somewhat
Does this psychiatrist promptly return your phone calls?
Not really. I usually have to wait a long time
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
They did not try to get to know me at all, they barely knew my name.
Do you feel that you made progress during your sessions with this psychiatrist?
Definitely not. I feel worse than I did before I started
Did this provider seem up-to-date with the current advancements in their field?
No
by Anonymous xxx.xxx.164.215
October 20, 2014
Would you refer a friend or family member to this psychiatrist?
No, I wasn't impressed
Has this psychiatrist ever cancelled your appointment on you last minute?
Never, they are very reliable.
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Not really
Did this Provider let you know upfront what the approximate cost of the services would be?
Not really
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by Anonymous xxx.xxx.9.69
July 17, 2014
Do not under any circumstances allow your child to be seen by Dr. Starbranch. She is rude, argumentative and unprofessional. My daughter was in my danger with Dr. Starbranch than with no one. We have moved her and hope to never have such a frightening experience with a doctor again.
by angryparent xxx.xxx.213.134
October 23, 2013
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Were you able to relax during your appointment?
No, I was on edge
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this psychiatrist answer all your questions?
No, I left confused and frustrated
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.156.43
July 07, 2013
Did this psychiatrist investigate your medical background before recommending a treatment option?
Not at all! They didn't know or care about my medical background
Did this provider answer all of your questions?
None of my questions were answered
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did you feel safe in this psychiatrist's care?
No, I was scared
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
by lbencken xxx.xxx.109.223
March 21, 2013
Does this psychiatrist offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this psychiatrist's staff friendly?
They did what I asked, but not a bit more
by Anonymous xxx.xxx.47.5
March 20, 2013
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.46.239
March 09, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Would you recommend this psychiatrist to others?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous xxx.xxx.208.183
November 18, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.103.74
August 21, 2012
Add a Review