Gilbert Custer, MD

Gilbert Custer, MD
Gilbert Custer, Jr., M.D. 1101 S Capital Of Texas Hwy Bldg. A, Ste. 200 Austin, TX 73301
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Do you feel confident that this provider will work with you until a solution is reached?
Not really
Was the noise level reasonable in this provider's office?
Peaceful
Did this psychiatrist listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider helpful about using your insurance coverage?
Yes
Would you recommend this psychiatrist to others?
If I Had To
by Anonymous xxx.xxx.223.35
August 26, 2014
Was this psychiatrist late to your appointments?
No, they were on time
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Without a doubt!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.110.46
October 24, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this psychiatrist offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.8.179
September 12, 2013
by Anonymous xxx.xxx.21.233
February 27, 2013
Dr. Custer is a brilliant man who explains pharmacology and the workings of the brain with passion and empathy. I completely trust him with my son's care and diagnosis. I am grateful to have found him. His staff is also top notch. They are professional, warm and caring. He is a passionate listener and has also given us wonderful references for other mental health care providers. He also is considerate of holistic approaches to mental health. I cannot say enough good things about him and his staff!
by HM xxx.xxx.192.136
October 13, 2012
Dr. Custer offered great solutions that helped me get a handle on my issues and I am very grateful. He and his staff paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find.
by Suffering depression xxx.xxx.0.125
March 21, 2012
Was this psychiatrist late to your appointments?
Sometimes, it was a little frustrating
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
March 01, 2012
Was this psychiatrist's office clean?
Yes everything was neat and sterile
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
January 06, 2012
Dr Custer is a fantastic physician that takes his time and looks at the wholeness of the child. YOu are not a number with him.
by Anonymous
December 16, 2011
Did this psychiatrist leave you unattended for an extended period of time?
Not at all! The provider was always present and attentive
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this psychiatrist's staff friendly?
Yes, they went above and beyond
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
December 05, 2011
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