Michael Albrecht, MD

Michael Albrecht, MD
Southwest Orthopaedic Group 2500 W William Cannon Dr Ste 401 Austin, TX 78745
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have reasonable prices?
They were decent, but not very affordable
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.1.236
September 18, 2013
Does this orthopedic surgeon use current and safe equipment?
Yes
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider answer all of your questions?
No, I left confused and frustrated
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.99.65
January 24, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
February 16, 2012
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I got an appointment quickly. I've never had to wait too long.
by BRENDA PERKINS
July 18, 2011
Were you able to relax during your appointment?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office easy to locate?
Fairly Easy
Was this provider's office too cold?
No, it was fine
by Anonymous
May 24, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
May 10, 2011
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