Premier Ob-Gyn Center Pa

Premier Ob-Gyn Center Pa
Premier Ob-Gyn Center Pa 341 Wheatfield Drive Suite 270 Sunnyvale, TX 75182
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did you feel like this provider's office was sufficiently staffed?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider seem well-trained and experienced?
Yes
Did the OBGYN's staff appear knowledgeable?
Somewhat
Do you feel like this provider's office is well staffed?
Somewhat
Did you feel that the OBGYN protected you with clean instruments?
Yes
Did you think that this OBGYN was thorough with you during your appointment?
Very
Would you recommend this OBGYN to others?
If I Had To
Did you feel that your appointment with this OBGYN was worth it?
Mostly
Does this OBGYN check your records before they get in the exam room so they remember who you are?
Yes
Did this OBGYN take the time with you that you needed?
Definitely no
Did this OBGYN fully explain your treatment's risks and benefits?
No
Is the OBGYN's staff helpful when you need it?
Never
How would you compare this OBGYN to others in his/her field that you have visited?
No where near as good
Were the restrooms well-stocked with women's needs in this OBGYN office?
Not really
Every time I have gone into that office I have waited at least an hour and a half to be seen. If my appointment is at 10am, please don’t see me at 12. I have been in three times and experienced considerable delays each time. I would expect it if I called that day but these appointments are made months in advance. When I go in there you have sick, coughing patients in the waiting room with pregnant women and newborn babies. They need a sign discouraging that. When I see the doctor she dismisses my concerns and of the 2 hours I sat there I may see her for 5 minutes max. Her nurse is disrespectful and unprofessional. When I call, which is once in a blue moon, she is hateful, nasty, and is never informative. She puts me off, and never tells me my lab results. I asked her what was going to be expected at my next appointment, she got snobby and told me she did not know. I should know. The routine tests are not something I will always know and I think her behavior is inappropriate. She should keep notes on patients and generally know what is going on with them, write it down. I would rather have my baby in my back yard then trust my life with them. She has lost my business. I am a customer and I do not like being treated disrespectfully, like I do not matter, and like cattle. They know nothing about me. The doctor at this rate will be a complete stranger to me by the time I am to have the baby. Take time for your patients. Get to know them. Treat them like people. Treat them with respect.
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I will continue to go here for my gyno care, after having my son. Dr. O is so very wonderful, I have never felt so safe and so comfortable with a doctor as I do with her. I will recommend her to every woman I know who needs an ob/gyn. Premier Ob-gyn is the only place I will ever go from now on for my ob-gyn care. Period.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you leave the office feeling satisfied with your visit?
Completely!
This office is clean and comfortable with a professional and attentive staff. I have had no issues while being a patient at the office and I intend to continue seeing the doctors there. I would recommend it to any women who are seeking a doctor in the area.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider prominently display their diplomas or business license?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you feel safe in this provider's care?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider remember you and your circumstances at every appointment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the waiting room chairs comfortable at this provider's office?
Not really
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
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