Yong Chang, MD

Yong Chang, MD
501 Rita Ln Ste 101 Arlington, TX 76014
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Very unpleasant experience. I got over $100 bill for the preventative physical exam, which should be fully covered by my insurance. I have called them double confirm all the items are covered. I also asked them again when I went onsite. They didn't event ask me before they send the blood sample to the Lab.
by Jack xxx.xxx.117.248
October 13, 2021
It's been becoming harder and harder to get in when I needed to be seen, taking longer to get prescriptions filled, and now I stopped expecting getting call backs on questions. I think this is happening because this doctor has got two different practice locations. I've been to both places, but not impressed with the staff at the Arlington, staff at the Irving are worse, they don't speak good English and I have to repeat myself 3~4 times slowly before they understand me. I would like to strongly suggest him to focus on one location, he used to be good.
by Anonymous xxx.xxx.151.9
April 20, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.151.10
March 16, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office clean?
It was satisfactory
by Anonymous
December 13, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
October 27, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
June 15, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
June 06, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
June 02, 2011
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