Steven Fein, MD

Steven Fein, MD
Digestive Health Center 4001 Preston 125 Pasadena, TX 77505
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They have a very good professional reputation. I know that I'm under the care of an expert. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by Kelly
August 23, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
August 18, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. During my appointment, they thoroughly went over all of my questions, and I definitely felt a lot more knowledgeable afterwards. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I was totally impressed with the staff's great attitude. They welcomed me warmly and were super friendly.
by BruceWayne
August 05, 2011
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
August 05, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider answer all of your questions?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
July 22, 2011
Whenever I make an appointment, I'm not confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They sometimes prepared for my appointment and remember me. They take the time to listen to me.
by TLM
July 01, 2011
Would you recommend this gastroenterologist to others?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 27, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was the waiting area spacious?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous
May 05, 2011
Was the waiting area spacious?
Yes
Does this provider offer flexible appointment times?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
May 03, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
April 18, 2011
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