Steven Fein, MD

Steven Fein, MD
Digestive Health Center 4001 Preston 125 Pasadena, TX 77505
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
January 31, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
January 04, 2012
Was this provider's office too cold?
No, it was fine
Did they follow up with you after your appointment?
Yes.
Was this provider's staff friendly?
Yes, they went above and beyond
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
December 23, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider use excessive foul language?
No
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
December 20, 2011
Was this gastroenterologist's staff friendly?
Yes, they went above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
December 02, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this gastroenterologist use current and safe equipment?
Yes
Does this provider remember you by name?
No, I always have to remind them
Did this provider rush your appointment?
No
by Anonymous
December 01, 2011
Was this provider's staff friendly?
Yes
by Anonymous
November 18, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
October 04, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office easy to locate?
Fairly Easy
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
September 15, 2011
Was this provider's office too cold?
No, it was fine
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
September 07, 2011
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