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Sara Apsley Ambriz, DO

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Sara Apsley Ambriz, DO
De Zavala Family Practice
(60 Reviews)
> Get Phone Number & Directions
4435 De Zavala Rd San Antonio, TX 78249
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Consumer Feedback

(60 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider answer all of your questions?
None of my questions were answered
Does this provider welcome questions?
Not at all. They ignored my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
by Anonymous
May 09, 2011
Was this provider's office clean?
It could have used some cleaning
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was this provider's office too cold?
Yes, I was starting to get numb
by Anonymous
April 27, 2011
Would you recommend this provider to others?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
April 19, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's staff friendly?
Yes
by Anonymous
April 12, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Are you going to visit this provider again?
Sure
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 21, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
March 21, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They never left me for an extended period of time and I never felt ignored. I wasn't worried about their equipment. It was safe and well taken care of. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by OhioGal
March 18, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider's office too loud?
No, it wasn't too loud
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 01, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider listen to your input and concerns?
Yes
Does this provider use current and safe equipment?
Yes
Does this provider treat every client equally?
Sometimes, but not all the time
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
March 01, 2011
I was recommended to Dr. Sara Apsley Amrbiz by a relative. It took her office three weeks to get this relative's cholesteral level back to them, and they had to call and request the information. Another woman in the waiting room had to wait 4 days for them to put in for a prescription as well....

Meanwhile, my first visit I waited in the uncomfortable and jam packed waiting room for hours only to see the PA. He spent a great deal of time with me and made me feel comfortable. I thought it was worth the wait. It took them nearly a month to get back my blood work. Nobody tried to book me an appointment to explain the test results, and they asked that I come in for more tests. I came in, and had it done. They called me two days later with a cryptic message saying everything was fine. No consultation from the doctor once again. Got sick again, and still couldn't get to see Dr. Apsley Ambriz. Terrible Practice. Rude staff. Maybe she is great in person, but good luck getting anything accomplished.
by Disgruntled Patient
February 28, 2011
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Map and Directions
4435 De Zavala Rd, San Antonio, TX 78249