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Carlos Campos, MD

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Family Doctors

CHRISTUS Trinity Clinic

New Braunfels, TX

CHRISTUS Trinity Clinic

New Braunfels, TX

CHRISTUS Trinity Clinic

New Braunfels, TX

CHRISTUS Trinity Clinic

New Braunfels, TX
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Carlos Campos, MD
(9 Reviews)
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189 E Austin St Ste 102 New Braunfels, TX 78130
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
WORST FACILITY IN TOWN.

I rate this place less than zero. I am not sure why this facility exist which only want to give you hard time instead of better care. Don’t go to this place. These are robbers. Here are experience and hardship that I faced:
1. I went to do my pre-screening exam. My insurance covers all money for pre-screening exam. So, Dr. Carlos did my pre-screening and asked to come back to discuss results. I was prepared to get my results but they said if I want to get my results, I must pay $80 to $100. If I don’t then I would not get my results. This is ridiculous.
2. They send blood work to lab without checking if it is IN-NETWORK or OUT-NETWORK. Later, I received bill from the lab which was OUT-NETWORK.
3. Very rude staff
4. Staff will not give you estimates of money prior. I got surprise bills.
5. No communication properly
6. If you call for billing (Lab bill), No one pick my call, I left voicemail multiple times. No one called me back.
by Ch xxx.xxx.39.48
August 29, 2017
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Does the provider's staff try to be helpful?
Yes
by Anonymous xxx.xxx.95.68
June 20, 2014
Was this provider's office too cold?
No, it was fine
Does this provider have helpful information available online?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.212.122
October 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.74.7
May 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.40.124
April 26, 2012
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I feel like they go out of their way to accommodate my sched


















ule. I always get the appointment time I want.
by Laura
December 08, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
October 10, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was the waiting area spacious?
Yes
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
July 12, 2011
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by radtech
May 23, 2011
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Map and Directions
189 E Austin St Ste 102, New Braunfels, TX 78130