James Peters, D.O.

James Peters, D.O.
2210 N Hwy 360 Grand Prairie, TX 75050
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They were absolutely amazing and make others in the same field look like beginners. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I have been using this great Doctor since 1995 I believe, I have been sickly my entire life and I have crossed many Dr. paths Kevin Katzen is beyond a doubt the very best Doctor I have ever seen, The most caring professional God has ever created! Bless him and all of his staff and Shawn a Nurse practisioner is a gift from God as well. They are the Best!!
by Terry xxx.xxx.181.230
November 22, 2013
Would you refer this provider to a family or friend?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.177.128
June 17, 2013
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Would you recommend this family doctor to others?
I Already Have
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Heather xxx.xxx.90.141
November 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by ELIZABETH VALLEY xxx.xxx.50.241
August 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.247.12
July 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Terri Smith xxx.xxx.163.214
June 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.35.196
April 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.162.99
April 12, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
February 17, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office too cold?
Not at all, it was the perfect temperature
Would you recommend this family doctor to others?
I Already Have
by Anonymous
February 17, 2012
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