Mark Gibbs, MD

Mark Gibbs, MD
PO Box 1239, 1625 N Grand Ave Gainesville, TX 76241
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office clean?
Yes everything was neat and sterile
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.59.182
November 06, 2013
I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid.

Most frustrating... When trying to obtain medical records for my children, they told me that they could not help me.. that I needed to call someone else. That person wants to charge me almost $50 for my records and Dr Gibbs will not do anything to help me. It would seem that the loss of my medical records from HIS office are not his concern.
by Very Angry xxx.xxx.46.115
August 12, 2013
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.148.46
August 12, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.118.139
May 28, 2013
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.154.11
November 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.17.77
March 22, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
March 05, 2012
Was this family doctor friendly?
Friendly Enough
by Anonymous
February 13, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
February 08, 2012
Are you going to visit this provider again?
Without a doubt!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider late to your appointments?
No, they were on time
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
January 18, 2012
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