Larry Smith, MD

Larry Smith, MD
804 Medical Dr Ste D Longview, TX 75605
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
After waiting a month for an appointment and TWO AND A HALF HOURS TO BE SEEN, For less than ten minutes, I was told nothing but lies. All I needed was Dr. Smith's signature on an application for financial assistance on receiving a much needed medication that runs around $3,000. A month. He said I wouldn't need the application as he had reps that would provide me with this medication. His exact words were, It's not WHAT you know, it's WHO you know. A week later I was called back to his office to put my signature to the paper work Dr. Smith had said we wouldn't need. Two weeks later, I called his office to follow up on the application. I was told by Jennifer she would check on it and call me back. Eight days later, with still no return call, I called the medication providers myself and they informed me they had not received the paperwork. Calling Dr. Smith's office again, I was on hold for 30 minutes and 22 seconds. I hung up and called back and spoke to Jennifer who has said, once again, she will call me back. I paid $75.00 for the office visit and waited two and a half hours to see this poor excuse for a healthcare provider and all that's happened is he has my 75.00.
by Anonymous xxx.xxx.211.220
July 08, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.178.40
March 17, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.26.10
July 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.56.209
April 04, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have helpful information available online?
Yes
by Anonymous
February 14, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
January 09, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 06, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was this provider's office clean?
It was satisfactory
by Anonymous
August 26, 2011
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