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John Robertson Jr, MD

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Psychiatrists

LifeStance Health

Knoxville, TN

LifeStance Health

Knoxville, TN

LifeStance Health

Knoxville, TN

LifeStance Health

Knoxville, TN
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John Robertson Jr, MD
Center For Family Psychiatry
(23 Reviews)
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10241 Kingston Pike Knoxville, TN 37922
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Relies on archaic computerized tests for diagnosis. Has no common sense, i.e., doesn't seem to know that for one to be BI-polar, one must show signs of depression AND mania. When no such signs are found, Robertson just makes 'em up. I'm sure his pharmaceutical rep loves him! All joking aside (it's no joking matter) this is one dangerous doctor. He should NEVER be allowed to diagnose or prescribe meds for anyone, let alone for children.
by AngryMom xxx.xxx.116.161
May 13, 2014
Was this psychiatrist's office easy to locate?
Fairly Easy
Did you leave the office feeling satisfied with your visit?
Completely!
Was this psychiatrist's staff friendly?
They were decent
Did this psychiatrist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by swaggs xxx.xxx.144.208
February 23, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Does this psychiatrist always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this psychiatrist investigate your medical background before recommending a treatment option?
Yes, they knew my medical history
by Anonymous xxx.xxx.163.128
February 11, 2014
I have been taking my 14 yr old, who is diagnosed with bi-polar disorder with psychosis, for several months now. We love Dr. Robertson and Nurse Practitioner, Lisa. It seems like it took a long time to find the right meds. Dr Robertson was reluctant to try medications that have worked in the past for my own illness. My daughter is getting better, but is still far from out of the woods yet.

All that said, it is the office staff - particularly the 'office administrator' - who made me question Dr. Robertson's authority and empathy. If he has a backbone at all, he will fire the administrator before all his patients are gone.

Lessons I learned: Never, Never, NEVER call the after hours number. Even in an emergency, the 'administrator' will deem the call non-emergency, and hit you with a $45 charge. Making payments on this charge will barely be tolerated, if at all. The day before Thanksgiving, with money as tight as it is for this divorced mom, I offered to pay $10 on what was a $17 balance. Well, the fat old 'f-er' administrator came out and embarrassed the crap out of me. You would have thought I owed a million dollars - not just $7. He said he simply could not afford to carry my balance any longer.

The other office staff are just nasty in general. Rude and curt on the phone, especially the one with the first name that starts with an "M". I mean, really ugly, nasty people. I guess, though, if I had to work for that fat f-er admin, I'd hate my job and take it out on the patients too.

But again, Dr. Robertson is a kind man who really seems to care about my kid. Nurse Lisa is wonderful too. I just can't take the staff, and for that reason, we're switching doctors
by HHeaven xxx.xxx.86.66
December 16, 2013
I've been with this doctor for over twenty years.I started as a seven year old and I am now almost twenty-five . My illnesses have been very severe and difficult to control. I like this doctor because he has never given up on me. He has been willing to treat me with large doses of medications and multiple medications which have made it possible for me to continue functioning in the world. He has kept me from hospitalizations and suicide. I can tell I can tell anyone who criticizes this doctor for his "over-medication", that perhaps they have never treated someone as medication resistant as I have been. He has kept me alive. I do not have to wait a long time in the waiting room. They are usually ready to see me when I show up for my appointment. He is one of the most attentive psychiatrists I've ever met. He always remembers me and my situation at every appointment, and he makes an extra effort to make me feel important and respected. He is very willing to answer any questions I have, and seems to appreciate my questions. He is always positive and upbeat and encourages me not to give up when my symptoms flare up.
by Abby and Linda Hurst xxx.xxx.114.117
September 24, 2013
by Anonymous xxx.xxx.215.78
July 19, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider have reasonable prices?
They were decent, but not very affordable
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.36.112
May 07, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this psychiatrist leave you unattended for an extended period of time?
No, I was always attended to
Are you going to visit this provider again?
If I need to, I'll return
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.125.14
April 22, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.252.33
February 05, 2013
Dr Rodertson over medicated my 11 year old son to a point where he was a zombie. Never had a doctor throw so much medicine at a child. Find another doctor!
by David xxx.xxx.152.127
April 29, 2012
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Map and Directions
10241 Kingston Pike, Knoxville, TN 37922