Mark Houston, MD

Mark Houston, MD
Hypertension Institute 4230 Harding Pike Ste 400 Nashville, TN 37205
Add a Review

Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Do you think that the provider's staff are well trained?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this internist to others?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.13.2
February 23, 2014
Does this provider treat every client equally?
Yes, they don't show favoritism
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider prominently display their diplomas or business license?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.4.122
November 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.42.233
September 04, 2012
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
February 15, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
February 03, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you experience unnecessary pain during your visit?
No
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
January 01, 2012
Did this provider have reasonable prices?
Yes
Did this provider listen to your input and concerns?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
December 27, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was this provider friendly?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
December 22, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider promise services he/she couldn't provide?
A few, but not too many
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
December 14, 2011
Did this provider use excessive foul language?
No
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
November 04, 2011
Add a Review