Andrew Goins

Wellness.com Featured Provider
Andrew Goins
Internal Medicine West Office

(865) 690-3003

9330 Park West Boulevard Suite 402 Knoxville, TN 37923
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I have lived all over the USA, never have a been to a better Dr. than Dr. Karen Rader, she saved my life.
by Paulette Kelly Porter xxx.xxx.185.7
May 23, 2017
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider seem current about the latest advancements in their field?
Definitely
by Madonna Mcbee xxx.xxx.35.222
April 10, 2014
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Is this provider easy to reach in an emergency?
Absolutely
by Betty Gamble xxx.xxx.93.226
April 01, 2014
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Would you refer this provider to a family or friend?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.118.150
February 04, 2014
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.125.178
January 20, 2014
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider prominently display their diplomas or business license?
Yes
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.217.129
November 14, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider show attention to detail?
Kind of, but not very much
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.255.236
September 16, 2013
I was recommended to Dr. Karen by a co-worker and have stayed with her for over 9 years. I too have recommended her to others and they have told me how much they like her. Karen is thorough, never rushed and always makes you feel like she has the time it takes for YOU.
by Anonymous xxx.xxx.8.25
June 04, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.76.211
June 03, 2013
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous xxx.xxx.104.141
March 19, 2013
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Primary Specialty

Preventive Medicine Specialist

Practice Internal Medicine West
Business Hours
Monday:7:15 AM - 4:30 PM
Tuesday:7:15 AM - 4:30 PM
Wednesday:7:15 AM - 4:30 PM
Thursday:7:15 AM - 4:30 PM
Friday:7:15 AM - 4:30 PM
Saturday:Closed
Sunday:Closed