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Donald Hetzel, MD

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Donald Hetzel, MD
Digestive Health Assoc
(11 Reviews)
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2515 deSales Ave Ste 206 Chattanooga, TN 37404
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to relax during your appointment?
No, I was on edge
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Kristy xxx.xxx.7.253
September 20, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this gastroenterologist's staff friendly?
Yes, they went above and beyond
by S PRICE xxx.xxx.109.126
July 09, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did they follow up with you after your appointment?
Yes.
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.19.81
June 25, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.218.234
October 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.218.234
March 20, 2012
Are you going to visit this provider again?
Without a doubt!
Was the waiting area spacious?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
February 15, 2012
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. During my appointment, they went over all of my questions, and I left feeling much more informed. The office was very easy to locate. I didn't have any trouble finding it at all.
by BB
January 27, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
January 18, 2012
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. Services were rendered quickly and to my complete satisfaction. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by Joseph White
October 05, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I got an appointment quickly. I've never had to wait too long. They have a very good professional reputation. I know that I'm under the care of an expert.
by Caroll Barrett
September 10, 2011
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Map and Directions
2515 deSales Ave Ste 206, Chattanooga, TN 37404