Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Does this provider remember you by name?
Sometimes, but not always
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't