Charles Lord, MD

Charles Lord, MD
Dakota Psychiatry Clinic 419 Quincy St Rapid City, SD 57701
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
He is the best doctor I have ever gone too. He has saved my life and my son's life due to his high expertise in the field of psychiatry. I would recommend him to anyone.
by Ferne xxx.xxx.132.248
June 17, 2023
The front office staff at Dr. Lords office is horrible. If I could give a zero star I would. I had an appointment and he was running late with another patient so they wanted to reschedule my appointment. I have been seeing him for a long time and this was the first time I was needing to talk to him in a crisis situation. Without going into the whole story, she didnt like me asking to get in quick, so my "rescheduled" appointment was FIVE WEEKS LATER!!!! It is never that hard to get into him. And I called to cancel him as a doctor and told her it was because she was unpleasant and SHE HUNG UP ON ME!!!! They don't care about my mental health.
by Upset patient xxx.xxx.38.221
May 14, 2020
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this psychiatrist answer all your questions?
Every question I had was answered thoroughly
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.183.149
April 16, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this psychiatrist give you undivided attention?
Definitely! They made an extra effort to make me feel special
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.62.19
March 21, 2013
by Anonymous xxx.xxx.25.44
September 20, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you feel judged or criticized by this psychiatrist?
Definitely not. They've always made me feel very cared for and accepted
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
May 18, 2011
Dr. Lord has been my physician for over 15 years. Before I was referred to him I had been to several doctors, psychiatrists and counselors and I thought there was no hope for me. Dr. Lord began by seeing me twice a week and diagnosed me with bipolar disorder. Prior diagnoses with other physicians had been simple depression and I had been put on prozac. Being bipolar, prozac alone greatly exacerbated my manic states and I was feeling terrible. I had even attempted suicide. Dr. Lord determined the right course of treatment for me, medications that worked together to manage my depression and manic episodes and a terrible sinsitivity to noise that I had which made my life a living hell. I owe my life and sanity to Dr. Lord and I continue to see him every month or two, depending on how I'm doing. I am now living a normal life and I'm happier than I ever thought I could be. I suffered for many years before I met Dr. Lord and I certainly wouldn't be here today if not for him. I owe him my life, I can't say that enough and I'll never know how to thank him.
by Anonymous
May 13, 2010
Dr. Lord has proven to be a caring and extremely skilled psychiatrist. He has helped me through thick and thin. I would and do highly recommend Dr. Lord.
by Anonymous
May 13, 2010
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