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Richard Lucarelli, DO

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Richard Lucarelli, DO
Regional Primary Health Ctr
(14 Reviews)
> Get Phone Number & Directions
1575 E Main St Duncan, SC 29334
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Went to my appt with Dr. Lucarelli today and he had the afternoon off yet I had an appt! I needed refills and they refused to contact him or ask another dr. to write them for me. Wanted me to come back the next day...sure! Once before I was kept waiting 4 hours and never seen. Then they did not want to credit my account for the co-pay. Also when I had a detached retina over a weekend I called and was told to go to the ER. I called the ER and they said there was nothing they could do and that my doctor should find a retinal doctor to see me. At my first visit he wanted me to see a neuro, gyn and have an ultrasound even though I explained that my insurance would not pay for those appts and he was pissy when I did not make the appts.

The staff seems totally inept at during their jobs especially the receptionist. I asked for my medical records and she refused to speak to me so I had to call the police involved to get my records. A horrible office.
by Christine J King xxx.xxx.20.130
June 22, 2016
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.84.200
June 14, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.25.254
September 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Tbkluge xxx.xxx.253.143
August 31, 2012
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I felt like my needs were mostly met, but they didn't make any extra effort. The biggest annoyance is they have a very stict appointment system which allows them to penalize patients for missing appointments or being late, but then patients sit for 30 minutes to an hour in the waiting room. Also Dr. Lucarelli did not inspire any confidence, I left with the distinct impression that he was a bit of a quack.
by Less than Happy xxx.xxx.145.1
August 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.231.17
August 02, 2012
What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. The office was very easy to locate. I didn't have any trouble finding it at all.
by Manfred
January 27, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
November 22, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel safe in this provider's care?
Absolutely Not!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
October 18, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous
September 06, 2011
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Map and Directions
1575 E Main St, Duncan, SC 29334