Karen Rizzo, MD

Karen Rizzo, MD
810 Plaza Blvd. Lancaster, PA 17601
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1.5 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
They were average
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Friendly Enough
Were handicap accommodations well done?
No
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.51.182
April 30, 2014
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office easy to locate?
I got lost, but eventually found it
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by DTS xxx.xxx.6.195
February 05, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider answer all of your questions?
Some were answered
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.109.22
November 11, 2012
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by wags22
December 08, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's staff friendly?
Yes
Was this ENT Otolaryngologist friendly?
Friendly Enough
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 17, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 15, 2011
Did this ENT Otolaryngologist answer all of your questions?
Yes
by Anonymous
July 01, 2011
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
May 12, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to relax during your appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
April 05, 2011
Was this provider's staff friendly?
Not Really
Does this provider promptly return your phone calls?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
March 29, 2011
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