Sandford Frisch, MD

Sandford Frisch, MD
Eye Health Physicians 2207 Oregon Pike Ste 102 Lancaster, PA 17601
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this provider to others?
I Already Have
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider friendly?
Extremely Friendly
Does this provider have a good professional reputation within your community?
Definitely
by Melanie Horn xxx.xxx.249.75
May 05, 2014
Did this provider have reasonable prices?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.21.61
November 27, 2013
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
by Tim Rill xxx.xxx.159.105
November 21, 2013
They are by far one of the best in their field. It was obvious that they've been exceeding their clients' expectations for many years. I have been a patient for 18 years and will not have any other doctor touch my eyes. I had his surgery on both cataracts and no pain, or problems. Great vision following. They always make an extra effort to make you feel respected and attended to. They always listen to every question or concern. They would never suggest buying something that wasn't necessary, and never pressure you. They are always very considerate and professional. Their office waiting area is comfortable and inviting and usually a short wait. If I could here, I'd give this doctor 10 stars. He's the best.
by Anonymous xxx.xxx.140.120
June 26, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.110.164
November 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.126.34
July 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.235.158
April 17, 2012
Would you refer this provider to a family or friend?
Yes
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
February 05, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider use excessive foul language?
No
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
October 09, 2011
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by Anonymous
August 08, 2011
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