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Thomas Dugan Jr, MD

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Thomas Dugan Jr, MD
Valley Neurological Assoc
(2 Reviews)
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1112 Brodhead Rd Monaca, PA 15061
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Consumer Feedback

(2 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Recommended
2.5 star average for Recommended
Expertise
4 star average for Expertise
I felt very safe in their care. I definitely trust them. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They were a little too argumentative and angry. They didn't seem like they wanted to listen to almost everything I had to say.
by mser xxx.xxx.197.237
December 30, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider use excessive foul language?
No
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Brittany xxx.xxx.196.36
December 10, 2013
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Map and Directions
1112 Brodhead Rd, Monaca, PA 15061